Política de reembolso

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not the United States, shipping your goods may take longer than expected.

You can always contact us for any return questions here: help@greatcircleus.com 

 

Request a Return 

 

**Restocking Fee for Buyer's Remorse - Starting 10/24/23**: If you're returning the item for reasons of buyer's remorse, please note that a 15% restocking fee will be deducted from your refund. The item must be unused and in its original packaging. If the items are shown to be used upon inspection your refund could be denied.

Get Free Returns via Buy with Prime: Want to truly maximize your shopping benefits with us? Choose the "Buy with Prime" option at checkout for a hassle-free, 30-day return period without any restocking fees. Note: free shipping is a standard feature we proudly offer on all orders. Opting for the "Buy with Prime" checkout guarantees free returns. Choosing otherwise subjects your return to the standard 15% restocking fee for buyer's remorse.

 

Damages & Defects

Inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, allowing us to promptly address the issue.

 

Final Sale Items: Some products are not available for return or refund unless they're received in a defective or damaged state. Such products typically include, but aren't limited to, Clearance, Refurbished/Pre-Owned, and Discontinued items. They will be clearly marked as "Final Sale" on their listings. Ensure you're confident about your purchase decisions concerning these products.

Exchanges

For the quickest resolution, return the item you have, and after the return is accepted, place a new order for the desired item.


Refunds

We'll notify you once we've reviewed and inspected your return, informing you if the refund is approved. If so, expect the refund to reflect on your original payment method within 10 business days. Remember, it might take additional time for your bank or credit card company to process and post the refund. If over 15 business days have passed since your return was approved and you've not received your refund, please reach out to us at help@greatcircleus.com.